Re-Opening Procedures under Covid-19

Bodyworks require all therapists operating within the clinic to adhere to the following procedures in order to keep our clients/therapists safe and minimise the risk of transmission.


Pre-Screening is required for every client – this will be sent out as a form in an email prior to your appointment. It will include the usual red flags, COVID-19 symptoms, travel questions and to ensure you haven’t been in contact with anyone with COVID-19 in the past 10 days. Please ensure you are completing this honestly and correctly. If you do have any of the symptoms listed on our form, we will ask for PCR or Lateral Flow results to ensure its not COVID before you can come into the clinic. If you have travelled abroad, we will also require you to have completed all the required tests on return before you can come into the clinic.

The risks will be outlined in our disclaimer form which will be sent to you ahead of your appointment.

  • Therapists will be wearing gloves, face masks, aprons and possibly a visor
  • Correct donning and doffing of PPE procedures must be adhered to – posters will be available in the clinic to remind therapists how to put on and remove but training has been provided to each therapist
  • A separate PPE disposal bin is kept to allow the main waste bin to be emptied as and when needed. Once PPE bin is full, bag should be tied and labelled with date then left for 72 hours before being disposed of
  • Gloves should be removed before leaving the treatment space to prevent spread onto door handles.
  • All PPE should be disposed of in designated bins and hands/arms washed. PPE should be donned and doffed in the recommended order
Hand Hygiene
  • Therapists all trained in hand hygiene
  • Signs in the clinic on the correct hand hygiene procedure
  • Clients asked to wash hands as soon as they arrive or use our hand sanitiser
  • No hand or wrist jewellery is permitted, and therapists should always wear short sleeved uniform
  • Therapists must ensure fingernails are clean, short and that artificial nails or nail products are not worn. Cover all cuts or abrasions with a waterproof dressing
  • Hand hygiene should be performed before donning PPE and after disposing of it. It should also be performed after using the toilet, after coughing or sneezing, before making use of any items in communal kitchen/staff areas and before eating
  • It is best to use hand washing techniques (below) but if not available alcohol rub is also available in the clinic as acceptable hand hygiene

Our guides are based on:

Clinic Precautions
  • COSH
  • Risk Assessment Completed
  • Removal of all unnecessary equipment/magazines/furnishings etc. to allow ease of cleaning surfaces
  • Laundry protocols in place, 60 degrees for washes
  • Cleaning check sheet for the start, duration and the end of each shift
  • Signs around the clinic to ensure social distancing and procedures are clear
  • Cleaning protocols in place, particular attention to the toilets, surfaces, massage beds, door handles, laptops etc.
  • Air Purifiers on and windows open as much as possible when clinic open
  • Two clients in the clinic at one time, staggered appointment times to avoid more than 2 clients arriving at same time
Therapist Procedures
  • Therapists to wash hands before and after every client
  • All cleaning procedures completed should be checked off, use the daily template to sign off at the start of the day, in between patients and at closing
  • Cleaning procedures after each client include: disinfecting massage bed, face hole, pillows, laptop, equipment used, client chair (if they used), desk, card machine, door handles, any other surfaces touched
  • Cleaning procedures at the end of each shift: disinfecting phone, office computer (if used), laptop, surfaces, door handles, light switches, pens, anything used in the kitchen. Deep clean of rooms used, toilet, reception area and kitchen
  • Therapists to keep personal belongings out of the treatment room and in lockers through the back (this will be sterilised at the end of every day)
  • PPE of apron, face mask and gloves to be worn for every client
  • Follow the protocols for donning and doffing of PPE
  • Therapist to take own temperature daily and ensure no symptoms
  • Lateral flow testing to be completed once available (self testing)
  • Open front door for clients to minimise contact
  • Therapists to wear non uniform whilst traveling to and from work and then change once arrived at work and change before leaving work. Uniform to be kept in separate bag
  • Therapists to wash uniforms in household on the highest temperature (60 degrees or above) available and not wash alongside any other household items, and not fill more than half a load at a time
  • Safe management of equipment/therapy tools, if any used must disinfect straight after
Client Procedures
  • No treatment to any client with any underlying health condition (lung disease, heart disease, cancer, on immunosupressants etc.)
  • Bring own water and face mask (ensure face mask is on before entering)
  • Wash hands upon arrival to the clinic or use the hand sanitiser provided
  • Plastic container for belongings to be stored in during the appointment
  • Card payments preferred
  • Please adhere to the social distancing guidelines
  • Screen divider up at reception so two clients can wait safely

Before your visit to Bodyworks, you will be sent a procedures guideline (see below), so please ensure you have read this fully and understand before coming in.

Review Date: 11/06/2020 by Ashleigh Clark

Second Review Date: 05/07/2020 by Ashleigh Clark

Third Review Date: 25/08/2020 by Ashleigh Clark

Fourth Review Date: 18/11/2020 by Ashleigh Clark

Fifth Review Date: 25/01/2021 by Ashleigh Clark

Sixth Review Date before fully reopening: 23/04/2021 by Ashleigh Clark